frequently asked questions


1.	Is it true that New Media Learning offers a FREE Preventing Sexual Harassment “Student training version” to Colleges and Universities?
	Yes. When your College or University signs up for our full Preventing Sexual Harassment training program, you will receive a FREE “Student Version” at no extra charge. Many of our educational customers have received positive feedback from their students. Also, the parents of incoming freshman have expressed appreciation that the school requires freshman to take the Preventing Sexual Harassment program. This course shows the parents that the school is proactively addressing this important issue. Back to FAQ
2.	Is the “Student training version” of Preventing Sexual Harassment a limited or light version of your regular training program?
	No. Your student version is a complete training program. Like all of our programs, this version will be customized to meet your specific needs, and can include a specific letter from the Dean of Students, President, etc. explaining the importance of this training program. To reinforce your school’s commitment to Preventing Sexual Harassment New Media Learning provides space for you to post your written sexual harassment policy and add comments. New Media Learning provides space for you to post your written sexual harassment policy and add comments to reinforce your schools commitment to Preventing Sexual Harassment. This program includes adding pictures of your campus to further personalize your Preventing Sexual Harassment program. Finally, the training includes a mastery test that must be completed and the information is recorded in our advanced reporting system and then forwarded to the appropriate people at your school. We work with over 350 Colleges and Universities that take advantage of this FREE program. Again, each of these FREE student versions will be customized, at no charge, to meet the individual needs of your school. Back to FAQ Please view our recorded product demonstration or contact us to learn more about our Preventing Sexual Harassment training programs.
3.	What is a Free “Guest Version?”
	A Free Guest Version is included at no additional charge with the purchase of our New Media Learning’s Preventing Sexual Harassment training programs. This version is available for you, free of charge, to use as you like for groups of less than 50 people. Many of our customers use this guest version for local small businesses in their community to promote goodwill. Since this is Internet based it can be accessed from any location. Many of our Colleges, Universities, Business and Government customers have found creative ways to use their Free Guest Version. As an example, if you have contractors that are going to be at your location for an extended period of time, some of our customers have asked the employees of the contractor to take this Free Guest Version to perhaps reduce liability. The Free Guest Version will include a test demonstrating the contractor’s employees understanding of your Sexual Harassment policies. As with all of our reporting systems, you can generate a completion certificate with the individuals name, grade and other pertinent information that can be printed on demand. This Free Guest Version is independent of your customized Preventing Sexual Harassment training program. Back to FAQ Please contact one of our Consultants for more information.
4.	What is your “Refresher Course?”
	This is an optional feature that is available for New Media Learning’s Preventing Sexual Harassment program – at no additional charge. After employees have taken their initial training you have the option of offering a refresher course for the second year. This refresher course, like all of our courses, is customized based on your unique needs. This course is designed to cover the highlights of your Sexual Harassment policy. Upon completion of this refresher course there is a test that will verify that the employee has completed the course. Back to FAQ
5.	Does New Media Learning offer a unique training version for my supervisors? Or, are the employee and supervisor versions the same?
	Yes, we offer a unique version for supervisors and a different version for employees. In our experience organizations hold their supervisors to a higher standard. The supervisors need to be aware of different aspects of your Preventing Sexual Harassment and Preventing Employee Discrimination policies. With this in mind, we create a supervisor and a separate employee training version. Furthermore, we can establish different passing percentages for supervisors and employees. New Media Learning’s course design flexibility provides you the opportunity to develop your training programs based on the unique needs of your organization. Back to FAQ
6.	Does New Media Learning offer your Preventing Sexual Harassment training program in Spanish?
	Yes. We offer a separate Spanish version that is available for a nominal surcharge. This Spanish version contains all the features and functionality of our regular Preventing Sexual Harassment program, including a mastery test. Back to FAQ
7.	We have employees that are hearing impaired and we will need a training program that is 508 compliant. How can you help us meet this need?
	Yes, New Media Learning’s training program is 508 compliant. Back to FAQ
8.	Our Company has locations all over the Nation and we have employees and supervisors in California. Do you have a version that is compliant with California AB 1825 regulations?
	Yes. We are a registered Small Business located in California. Our California version meets the regulations of AB 1825. The California State Controllers Office is one of New Media Learning’s customers. In our Program Demo Library we have a recorded product demonstration of their Preventing Sexual Harassment program. Back to FAQ Please view our recorded product demonstration or contact us to learn more about our AB 1825 compliant program.
9.	What happens if we purchase your program today and in 3 to 12 months the laws change in any of the states that we operate in?
	At no additional charge, we will update your training program(s). New Media Learning monitors the changes in the laws and regulations as they relate to our training programs in all of the states. We have many, many customers that have locations throughout the United States. Once a change in the law occurs, we will contact you and discuss the change in the law(s). At your request, we will update your website to reflect the changes that have occurred during the entire license period of our agreement – at no additional charge. Back to FAQ
10.	Our organization’s technology costs are increasing. How much money will it cost us to run your training programs on our computer system?
	New Media Learning will host your training programs on our servers. There is no additional cost for us to host your training program. All you need is access to the Internet and a web browser and you can access our training 24/7 365 days per year. We have a state-of-the-art data center that ensures instant and continuous access to your training program – at no additional charge. Back to FAQ
11.	Our organization requires a secure, password protected training site. Can New Media Learning provide us this secure feature? How much extra does it cost?
	New Media Learning works with many Governmental Agencies, such as the National Nuclear Security Administration. At no additional cost to you, we can provide you a secure connection that is password protected. Back to FAQ
12.	We are a very large company with over 100,000 employees. Can New Media Learning handle a company of our size?
	Yes, absolutely! In fact, we have over 1.3 million licensed users accessing our computer system. New Media Learning has the capacity to handle customers of your size. Back to FAQ
13.	Our Company has over 100 offices throughout the Country. We require extensive reporting on the completion of the Preventing Sexual Harassment training sent to numerous locations, can New Media Learning handle this task?
	Absolutely! New Media Learning has grown to over 600 customers and 1.3 million licensed users. We can customize your reporting system. As an example, one of our customers is The U.S. Department of Labor. They have multiple offices in each state. New Media Learning was selected as their vendor of choice for several reasons, including our ability to meet their extensive reporting needs. We have dedicated Account Managers that work with you to not only establish the initial reporting format; but, work with you to make any future changes. Back to FAQ
14.	We are a small local employer with 130 employees. We are looking for a vendor that can email us a message once an employee completes the Preventing Sexual Harassment training. Can you send an email when the test is completed?
	Yes. We can setup your system to instantly email you customized reporting information. Also, at your request, we can send you monthly reports on the completion of the training. Back to FAQ
15.	Since all of the sexual harassment training is done through the Internet how can we prove that an employee took the course and completed the test?
	We have the ability to generate a paper certificate after someone successfully completes the mastery test. Many of our customers require that the employees sign the completion certificate that states they took the course and completed the test. This signed certificate is then filed in the employee’s folder. As part of the customization of your training program, we can customize the text on the paper certificate that is generated after completing the mastery test. You can add your own statements below the signature line to meet the requirements of your legal department. Back to FAQ
16.	Our Company has a Learning Management System (LMS) that we use for computer training. Can New Media Learning’s programs interface with an LMS?
	Yes. We can interface to an LMS. Please contact us and we can verify that we do integrate with your specific LMS. Back to FAQ
17.	Once we approve your proposal for purchasing your Preventing Sexual Harassment on-line training program, how long will it take to build the website?
	We can have a working proof usually within 10 working days. Back to FAQ
18.	How many people will I need to assign to working with you on building a customized Preventing Sexual Harassment on-line training website?
	Usually just one person. After we received your approval to go ahead and build your customized website, we will arrange a teleconference with you. This teleconference typically takes 30 to 45 minutes to gather the information that we will need. Then, within 10 days of receiving the required information (Your logo, letter from your President, photographs, etc) we will have a working proof that will be live on the Internet. Back to FAQ
19.	We have talked with other companies that develop Preventing Sexual Harassment training using fancy streaming video with flashy effects. How are your training programs designed and why?
	Yes, today more than ever before, there is new technology that makes training like watching television. We at New Media Learning have evaluated using fancy streaming video and flashy graphics. However, this type of training is “Not” effective for learning certain types of information like Preventing Sexual Harassment and Preventing Employee Discrimination. Using streaming video and flashy effects impacts two learning methods: Passive vs. Active Learning. Passive Learning requires a student to watch a television program (With flashy effects and streaming videos) and then take a test. In contrast, Active Learning (Used by New Media Learning and as you will see below, The U.S. Department of Labor) requires the student to participate in the entire training process, to learn the information, which will protect your company. Active learning is the standard for this type of training. CASE STUDY: The U.S. Department of Labor has selected New Media Learning for their Preventing Sexual Harassment training. When the Department of Labor evaluated vendors they investigated Passive vs. Active Learning. The U.S. Department of Labor selected New Media Learning as their vendor of choice. They selected New Media Learning for several reasons, including: Our Active Learning process, course content, degree of customization, our outstanding reporting capabilities and many other valuable reasons. Like you, The U.S. Department of Labor interviewed and evaluated multiple vendors and a variety of training methods. In the end, they selected New Media Learning as their training partner to protect their employees and organization using our Preventing Sexual Harassment training program. Please visit our Product Demonstration Library and see for yourself why The U.S. Department of Labor chose New Media Learning. We feature their training website in a 15 minute product demonstration on Active Learning. Back to FAQ
20.	Many of our employees that work in the field may not have regular access to computers. Would you still recommend taking advantage of your on-line Preventing Sexual Harassment training program?
	In companies with employees that work in the field they normally have quarterly or annual meetings to review topics including your Sexual Harassment policy. Unfortunately, the liability for training in this manner is significantly increasing. When employees attend Sexual Harassment seminars there is no record of their comprehension of this important topic. As a result, you have no formal documentation that the employee understands the information that is presented. New Media Learning works with numerous employers that previously offered the occasional quarterly or annual review of their Sexual Harassment policy. However, in most cases, these employers experienced an event of alleged Sexual Harassment in their work-place. Unfortunately, many companies contact us after they have realized how vulnerable they were to this informal training style. We have developed practical solutions to handling workers that do not have regular access to computers. New Media Learning works with numerous employers that previously offered the occasional review of their Sexual Harassment policy. Back to FAQ Contact one of our trained Consultants can offer you a variety of cost-effective solutions based on your particular needs.
21.	Most of our employees do not know how to use a computer. We don’t think online Preventing Sexual Harassment will work for our company.
	If a person can click a mouse button, they can use our training programs. Our training programs, by design, are very easy to navigate. Included in our program introduction are easy to follow instructions on how to navigate our training programs. More importantly, please consider the tremendous benefits of automating your Preventing Sexual Harassment program. With our programs, if an alleged sexual harassment claim is made New Media Learning’s easy to navigate programs will provide you with written documentation and reports that are invaluable tools for developing an Affirmative Defense. Finally, in our 10 years of business experience we have worked with companies that have faced the same situation that you are facing with non-computer users, we can help you solve this problem. Back to FAQ Visit our product demonstration library and view a brief recorded demo that will demonstrate our easy to navigate programs. Also, this demo will introduce you to our reporting and documentation tools.